Kilgray's subscription scheme for MemoQ Pro is counter productive | didn't have time to read everything, but...

January 28, 2015, 5:17 am

≫ Next: MemoQ 2014 R2 very, very slow!?! | Buggy...

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Forum: MemoQ support
Topic: Kilgray's subscription scheme for MemoQ Pro is counter productive
Poster: Denis Hay
Post title: didn't have time to read everything, but...

Hi all,

Sorry if that has been said before, but there is no "subscription scheme" of any sort. You are *offered* 1 year of support & updates & upgrades for free when purchasing.

After that, nothing forces you to renew your support & maintenance. It just covers for support should you need it and all updates and upgrades, but if you're happy with your current version, nothing forces anyone to renew it. software doesn't expire nor is crippled in any way.

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MemoQ 2014 R2 very, very slow!?! | Buggy...

January 28, 2015, 5:45 am

≫ Next: Cannot open SDL package / cannot create RPX

≪ Previous: Kilgray's subscription scheme for MemoQ Pro is counter productive | didn't have time to read everything, but...

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Forum: MemoQ support
Topic: MemoQ 2014 R2 very, very slow!?!
Poster: Giovanni Guarnieri MITI, MIL
Post title: Buggy...

I find it rather buggy... cursor seems to jump out of the segments all the time... maybe because I'm going rather fast? :-) It got slow on one or two occasions and I actually had to switch to 2014 to finish the job... next day, slowness was gone...

People in other places say it must be my system, since Kilgray never releases anything "buggy"... maybe, maybe...

I7 processors, 16GB RAM (34 virtual), 120GB SSD, 1T HDD... is this not able to cope with it? :-)

Cannot open SDL package / cannot create RPX

January 28, 2015, 8:38 am

≫ Next: MemoQ 2014 R2 very, very slow!?! | Resource location

≪ Previous: MemoQ 2014 R2 very, very slow!?! | Buggy...

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Forum: MemoQ support
Topic: Cannot open SDL package / cannot create RPX
Poster: 2nl

I'm trying to open an SDL package with a TM and a termbase. memoQ (latest version) gives an error. I try again while I instruct memoQ not to import the TM and termbase. The SDLXLIFF is imported.

How can I create a SDL return package?

MemoQ 2014 R2 very, very slow!?! | Resource location

January 28, 2015, 9:34 am

≫ Next: Can I open any dotx files with Word 2007 filter?

≪ Previous: Cannot open SDL package / cannot create RPX

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Forum: MemoQ support
Topic: MemoQ 2014 R2 very, very slow!?!
Poster: John Fossey
Post title: Resource location

[quote]Denis Hay wrote:

Hi all,

Just a thought, as it's something I've unfortunately seen often: make sure all your projects and TM/TB/other resources are only on *local* drives. [/quote]

This is unfortunately something that is becoming more and more the norm - Kilgray needs to make their product compatible with resources located in cloud locations such as Dropbox, etc., if they are going to stay up to date.

Can I open any dotx files with Word 2007 filter?

January 29, 2015, 11:02 am

≫ Next: Can I open any dotx files with Word 2007 filter? | That's right

≪ Previous: MemoQ 2014 R2 very, very slow!?! | Resource location

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Forum: MemoQ support
Topic: Can I open any dotx files with Word 2007 filter?
Poster: boostrer

I mean, does it make any difference whether the file was created in Office 2007, 2010 or 2013?

Thank you.

Can I open any dotx files with Word 2007 filter? | That's right

January 29, 2015, 11:07 am

≫ Next: MemoQ not shutting down | Same here, but only on one occasion

≪ Previous: Can I open any dotx files with Word 2007 filter?

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Forum: MemoQ support
Topic: Can I open any dotx files with Word 2007 filter?
Poster: Tomás Cano Binder, CT
Post title: That's right

The DOCX filter is for all three versions (at least in my memoQ 2014).

MemoQ not shutting down | Same here, but only on one occasion

January 29, 2015, 1:29 pm

≫ Next: MemoQ puzzle: How to erase target text + Confirmation slow

≪ Previous: Can I open any dotx files with Word 2007 filter? | That's right

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Forum: MemoQ support
Topic: MemoQ not shutting down
Poster: Jason Hall
Post title: Same here, but only on one occasion

Unfortunately I have no solution just to offer, other than moral support to let you know that you are not alone!

I had the same problem after completing a server project. As you mentioned, I force quit the program, and it has not happened since.

I came across this forum posting by Googling the following error:
"You are trying to detach a project that is not the currently attached one."

Not sure what that means...

Let's hope the next update will fix this!

MemoQ puzzle: How to erase target text + Confirmation slow

January 29, 2015, 3:01 pm

≫ Next: MemoQ puzzle: How to erase target text + Confirmation slow | Support

≪ Previous: MemoQ not shutting down | Same here, but only on one occasion

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Forum: MemoQ support
Topic: MemoQ puzzle: How to erase target text + Confirmation slow
Poster: Peter Sass

Hi all,

Working on a server project, I'm quite new to MemoQ 2014 and actually I'm a bit disappointed as regards the alleged intuitive usage and performance of MemoQ.

Most of all, I simply can't find the button or key combination for deleting all text in a target segment (e. g. when there's a match inserted that I don't want to use).

Also, I'm having trouble confirming segments (both with Ctr+Enter and via the menu button) – whenever I press confirmation, I get this error message:

Allgemeiner Fehler (General mistake)
TYPE:
System.Data.SqlServerCe.SqlCeLockTimeoutException
MESSAGE:
SQL Server Compact timed out waiting for a lock. The default lock time is 2000ms for devices and 5000ms for desktops. The default lock timeout can be increased in the connection string using the ssce: default lock timeout property. [ Session id = 2,Thread id = 6396,Process id = 6732,Table name = DocumentHeader,Conflict type = u lock (x blocks),Resource = RID: 1045:0 ]

Hence I always need to confirm 3-5 times with EVERY single segement, which is quite a nuisance.

I am aware that this might be a server problem particularly related to the client agency server, but it also seems to me that unlike in Trados Studio 2011 there is no menu in MemoQ where I can actually check the server connection and connectivity, or is there?

Thanks in advance for any help from you!

[Bearbeitet am 2015-01-30 00:02 GMT]

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MemoQ puzzle: How to erase target text + Confirmation slow | Support

January 29, 2015, 11:10 pm

≫ Next: MemoQ puzzle: How to erase target text + Confirmation slow | My two cents

≪ Previous: MemoQ puzzle: How to erase target text + Confirmation slow

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Forum: MemoQ support
Topic: MemoQ puzzle: How to erase target text + Confirmation slow
Poster: Steven Segaert
Post title: Support

Hi Peter,

Please get in touch with support via [url removed]

I'm sure they will be able to help you out!

MemoQ puzzle: How to erase target text + Confirmation slow | My two cents

January 29, 2015, 11:34 pm

≫ Next: MemoQ puzzle: How to erase target text + Confirmation slow | Delete one segment

≪ Previous: MemoQ puzzle: How to erase target text + Confirmation slow | Support

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Forum: MemoQ support
Topic: MemoQ puzzle: How to erase target text + Confirmation slow
Poster: Tomás Cano Binder, CT
Post title: My two cents

I think the issues you have with the customer's server could be due to A) server connection problems at the customer (ask them whether their server is up and running) or B) some incompatibility between your memoQ and their server (ask them what exact version of memoQ Server they are running and try use the same version on your end). I regularly use customer memoQ Servers and they work quite alright, although slower than my own Server, of course.

As for the segments.... If the file contains segments you do not want to use, wouldn't it make more sense to clear them all in one go and then let memoQ give you the 100% matches for editing? I regularly clear everything when the pretranslated contents is not in good shape and I generally prefer to make use of the contents of the memory.

MemoQ puzzle: How to erase target text + Confirmation slow | Delete one segment

January 29, 2015, 11:48 pm

≫ Next: Can I open any dotx files with Word 2007 filter? | Yes,

≪ Previous: MemoQ puzzle: How to erase target text + Confirmation slow | My two cents

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Forum: MemoQ support
Topic: MemoQ puzzle: How to erase target text + Confirmation slow
Poster: Michael Popov
Post title: Delete one segment

Ctrl+A and then Del
When you are inside the segment

[Редактировалось 2015-01-30 07:49 GMT]

Can I open any dotx files with Word 2007 filter? | Yes,

January 30, 2015, 12:28 am

≫ Next: MemoQ puzzle: How to erase target text + Confirmation slow | Thanks so far - new problem: bilingual export

≪ Previous: MemoQ puzzle: How to erase target text + Confirmation slow | Delete one segment

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Forum: MemoQ support
Topic: Can I open any dotx files with Word 2007 filter?
Poster: esperantisto
Post title: Yes,

the particular version of MS Word makes difference. Micro$oft keeps on quietly changing file format specs in order to compromise compatibility (their usual policy). I’ve seen reports about third-party apps unable to properly handle Word 2013 files while Word 2007 was OK. Thus, unless Kilgray has upgraded their file filter, problems are possible (however, everything may be fine, it depends on the particular file).

MemoQ puzzle: How to erase target text + Confirmation slow | Thanks so far - new problem: bilingual export

January 30, 2015, 1:33 am

≫ Next: MemoQ puzzle: How to erase target text + Confirmation slow | memoQ online projects

≪ Previous: Can I open any dotx files with Word 2007 filter? | Yes,

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Forum: MemoQ support
Topic: MemoQ puzzle: How to erase target text + Confirmation slow
Poster: Peter Sass
Post title: Thanks so far - new problem: bilingual export

Given that the server connection still doesn't work, I'm trying to export the file/project now to continue working in Trados Studio.
Unfortunately, the 'export in bilingual file' (in Project home - Translations) doesn't work either ('internal application error'), as it seems to refer to the server file data as well?
It appears that there is no locally saved bilingual file either, at least I can't find any such file in the project folder on my PC.
In Trados Studio, when doing online projects, you still 'own' your local project and bilingual files.
Could it be that MemoQ, in contrast, keeps you totally dependent on server data when doing online projects???

MemoQ puzzle: How to erase target text + Confirmation slow | memoQ online projects

January 30, 2015, 4:38 am

≫ Next: MemoQ puzzle: How to erase target text + Confirmation slow | Thanks a lot Dan

≪ Previous: MemoQ puzzle: How to erase target text + Confirmation slow | Thanks so far - new problem: bilingual export

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Forum: MemoQ support
Topic: MemoQ puzzle: How to erase target text + Confirmation slow
Poster: Linh Dan
Post title: memoQ online projects

[quote]Peter Sass wrote:

Given that the server connection still doesn't work, I'm trying to export the file/project now to continue working in Trados Studio.
Unfortunately, the 'export in bilingual file' (in Project home - Translations) doesn't work either ('internal application error'), as it seems to refer to the server file data as well?
It appears that there is no locally saved bilingual file either, at least I can't find any such file in the project folder on my PC.
In Trados Studio, when doing online projects, you still 'own' your local project and bilingual files.
Could it be that MemoQ, in contrast, keeps you totally dependent on server data when doing online projects???

[/quote]

[IMG] [url removed] [/IMG]

As you can see from the image above. There are two type of online projects:

1. Server documents - all resources (files for translation, memories etc.) will be kept on the server. There must be an connection all the time with the server.

2. Desktop documents - you would have a local copy of the project with local resources and all files can be synchronized with the server when you open or close the project. This means you can complete the project as you would do with a normal local project.

Hope that you know what to do. I would ask your client for a workaround first.

LD

MemoQ puzzle: How to erase target text + Confirmation slow | Thanks a lot Dan

January 30, 2015, 4:54 am

≫ Next: MemoQ not shutting down | Re: Same here

≪ Previous: MemoQ puzzle: How to erase target text + Confirmation slow | memoQ online projects

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Forum: MemoQ support
Topic: MemoQ puzzle: How to erase target text + Confirmation slow
Poster: Peter Sass
Post title: Thanks a lot Dan

[quote]Linh Dan wrote:

As you can see from the image above. There are two type of online projects:

1. Server documents - all resources (files for translation, memories etc.) will be kept on the server. There must be an connection all the time with the server.

2. Desktop documents - you would have a local copy of the project with local resources and all files can be synchronized with the server when you open or close the project. This means you can complete the project as you would do with a normal local project.

Hope that you know what to do. I would ask your client for a workaround first.

LD [/quote]

Thanks a lot Dan, this explains a lot to me and I had suspected such a setting – in my case it must be a server document project without local resources, which is quite unfavourable to translators..

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MemoQ not shutting down | Re: Same here

January 30, 2015, 9:46 am

≫ Next: MemoQ not shutting down | same problem..

≪ Previous: MemoQ puzzle: How to erase target text + Confirmation slow | Thanks a lot Dan

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Forum: MemoQ support
Topic: MemoQ not shutting down
Poster: Shelley Fairweather-Vega
Post title: Re: Same here

Thanks for the moral support, Jason! I had given up on getting any response at all.

Shelley

MemoQ not shutting down | same problem..

January 30, 2015, 9:53 am

≫ Next: Wordcount - New Segments Similar To Each Other

≪ Previous: MemoQ not shutting down | Re: Same here

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Forum: MemoQ support
Topic: MemoQ not shutting down
Poster: Richard Purdom
Post title: same problem..

...and sometimes it won't let me even change project either. 75% of the time I have to use the task manager! No message, it just doesn't react or locks up.

Wordcount - New Segments Similar To Each Other

January 30, 2015, 8:52 am

≫ Next: Matches in MemoQ anzeigen - MemoQ 2013 R2

≪ Previous: MemoQ not shutting down | same problem..

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Forum: MemoQ support
Topic: Wordcount - New Segments Similar To Each Other
Poster: Schicklgruber

I'm trying to find a way to count new segments in more meaningful way. I'm currently using MemoQ 2014. The problem with the wordcount is that the program counts every new segment (all of them) as new even if these segments are very similar to each other.
As a simplified example, assuming I have a file with two just two segments (not in the TM):
"He is a certified public accountant in the US. She is a certified public accountant in the US, too."
The wordcount would count these as two new segments even if normally the second segment is a 80-90% fuzzy match. Is there a way to get this kind of statistical information, which would be very useful to evaluate time requirements for large projects?

Matches in MemoQ anzeigen - MemoQ 2013 R2

January 31, 2015, 10:56 am

≫ Next: Matches in MemoQ anzeigen - MemoQ 2013 R2 | Displaying matches in MemoQ 2013 R2

≪ Previous: Wordcount - New Segments Similar To Each Other

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Forum: MemoQ support
Topic: Matches in MemoQ anzeigen - MemoQ 2013 R2
Poster: Cécile Kellermayr

Hallo liebe Kollegen,

Ich arbeite für einen Kunden mit MemoQ, habe also von diesem Kunden eine Lizenz.
Derzeit habe ich drei Dokumente zur Übersetzung, die sich inhaltlich teilweise decken. Leider zeigt mir MemoQ beim Übersetzen des zweiten Dokument keine Matches aus dem ersten Dokument (das ich bereits übersetzt habe) an...

Ich habe das erste Dokument synchronisiert und beim zweiten Dokument die Vorübersetzung aktiviert, aber da sind keine Matches aus meiner eigenen Übersetzung...

Bin leider nicht wahnsinnig versiert mit MemoQ und würde mich über Tipps freuen.

Danke im Voraus!

Matches in MemoQ anzeigen - MemoQ 2013 R2 | Displaying matches in MemoQ 2013 R2

January 31, 2015, 11:02 am

≫ Next: Wordcount - New Segments Similar To Each Other | Homogeneity

≪ Previous: Matches in MemoQ anzeigen - MemoQ 2013 R2

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Forum: MemoQ support
Topic: Matches in MemoQ anzeigen - MemoQ 2013 R2
Poster: Cécile Kellermayr
Post title: Displaying matches in MemoQ 2013 R2

Sorry, I should have written this in English...

I am translating 3 files in MemoQ, but even after synchronizing the first file (already translated) and when running a pre-translation of the second file, it doesn't show any matches although the texts are partly similar. I'm not very experienced with MemoQ, so any help is appreciated!

Thanks in advance!