Forum: MemoQ support
Topic: No help from Kilgray Support Center regarding Web Search error
Poster: John Fossey
Post title: Kilgray support response
Once you send an email to Kilgray support at [email removed] you can always login to the ticket at [url removed] (using the same email that you mailed from) and raise the priority. I once had a situation where a completed document would not export for delivery - increasing the priority to Critical got a response within a few minutes.
[Edited at 2017-01-04 13:39 GMT]
Topic: No help from Kilgray Support Center regarding Web Search error
Poster: John Fossey
Post title: Kilgray support response
Once you send an email to Kilgray support at [email removed] you can always login to the ticket at [url removed] (using the same email that you mailed from) and raise the priority. I once had a situation where a completed document would not export for delivery - increasing the priority to Critical got a response within a few minutes.
[Edited at 2017-01-04 13:39 GMT]