Forum: MemoQ support
Topic: MemoQ 2015 does not open, cannot read the serial number
Poster: François Marcoux
Post title: Installation succesful
Thank you for your suggestion! I reinstalled and MemoQ automatically opened with my serial number.
However, now I have another problem. I cannot see my TMs in the Translation memories pane anymore. I can see them in the Program Data folder (C:\ProgramData\MemoQ\Translation Memories) but have tried many times to recover them to no avail. Also the "Register Local" button is greyed out.
Topic: MemoQ 2015 does not open, cannot read the serial number
Poster: François Marcoux
Post title: Installation succesful
Thank you for your suggestion! I reinstalled and MemoQ automatically opened with my serial number.
However, now I have another problem. I cannot see my TMs in the Translation memories pane anymore. I can see them in the Program Data folder (C:\ProgramData\MemoQ\Translation Memories) but have tried many times to recover them to no avail. Also the "Register Local" button is greyed out.