File freezes on opening. Is it because of preview? | Obviously

Forum: MemoQ support
Topic: File freezes on opening. Is it because of preview?
Poster: Maija Cirule
Post title: Obviously

[quote]Yehua Jiang wrote:

I have memoQ 8.1. I'm working on a server project and there is this file that whenever I tried to open it for translation, there will be a big chance (not 100%, but about 60%-70%) it freezes and I have to kill the process in my Windows' process manager and restart memoQ.

It is driving me crazy because there are much bigger files from the same project and I can open them without any problem. I tried repairing resources but it didn't help. At last I turned off preview, which seems solved the problem, but it does feel weird as the preview also works fine for other large files of the same project.

BTW when I turn on preview(and luckily not freeze the file), it takes more time to upload (it shows "uploading...") than other files. I just wonder if there is some unique reason for it.

[修改时间: 2017-08-28 02:05 GMT] [/quote]

the file is corrupted. You should contact the client.

Good luck