Forum: MemoQ support
Topic: What will be the price if I want to purchase a one year SMA for a MemoQ licence I bought long ago?
Poster: jyuan_us
I found this information on the MemoQ website:
"If you want to keep on upgrading your memoQ license and accessing technical support after the first year, you will need to renew your support and maintenance agreement (SMA) which is 20% of memoQ’s list price, and lasts for another year. Please do this once your SMA expires."
Suppose I bought my licence in May 2011 and the SMA expired in the end of April 2012. Thereafter, I never used the software, so naturally I have never bought any additional annual SMA.
Now, if I want to resume the use of MemoQ, I guess I must buy an SMA before I can use it. Do you know how much it will cost to buy an SMA in a situation like this?
Topic: What will be the price if I want to purchase a one year SMA for a MemoQ licence I bought long ago?
Poster: jyuan_us
I found this information on the MemoQ website:
"If you want to keep on upgrading your memoQ license and accessing technical support after the first year, you will need to renew your support and maintenance agreement (SMA) which is 20% of memoQ’s list price, and lasts for another year. Please do this once your SMA expires."
Suppose I bought my licence in May 2011 and the SMA expired in the end of April 2012. Thereafter, I never used the software, so naturally I have never bought any additional annual SMA.
Now, if I want to resume the use of MemoQ, I guess I must buy an SMA before I can use it. Do you know how much it will cost to buy an SMA in a situation like this?