MemoQ error: Index was out of range. Must be non-negative and less than the size of the collection. | Same problem occurs

Forum: MemoQ support
Topic: MemoQ error: Index was out of range. Must be non-negative and less than the size of the collection.
Poster: John Marston
Post title: Same problem occurs

[quote]pjg111 wrote:

Hi everybody,

I’ve just installed new build 7.8.55 and tried to export a sdlxliff from MemoQ 2015. Export still fails with the same error message "Index was out of range. Must be non-negative and less than the size of the collection."

It is a real problem as I cannot return my clients sdlxliff files from MemoQ and have to use Trados Studio 2011 to retranslate them using a file-specific TM first exported from MemoQ.

Do other translators experience the same?

Kilgray tech support, do you hear?

When will this problem be definitely solved?

Many thanks in advance for your answers.

[Edited at 2015-10-13 07:54 GMT] [/quote]

Just updated to the newest build myself and I can confirm the problem still occurs for me as well. What's really strange is that the error happens inconsistently; some of my packages export just fine, and I still can't figure out what distinguishes the problem files...