Forum: MemoQ support
Topic: Problem opening documents for translation since latest MemoQ2015 update
Poster: Kirsten Bodart
Hi team,
I updated my MemoQ2015 yesterday (I believe) and since then I've been having trouble with opening documents for translation if I switch projects.
Then I get the error message below and MemoQ stops working/crashes. Once I've opened it again, it works fine until I switch projects again. The error message only comes up when I actually open the doc, not the project. Double-clicking the doc to open or clicking the translate button doesn't make a difference.
I first thought it was only the case for docs uploaded before the update, but it's not.
This is the error message:
TYPE:
System.InvalidOperationException
MESSAGE:
Failed to compare two elements in the array.
SOURCE:
mscorlib
CALL STACK:
at System.Collections.Generic.ArraySortHelper`1.BinarySearch(T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer)
at System.Array.BinarySearch[T](T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer)
at System.Collections.Generic.SortedList`2.IndexOfKey(TKey key)
at System.Collections.Generic.SortedList`2.TryGetValue(TKey key, TValue& value)
at MemoQ.Termbase.TBAddin.TBAddinManager.getEnginesForLanguages(LanguagePair lp)
at MemoQ.Termbase.TBAddin.TBAddinManager.doLookup(Object obj)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
------------------ Inner exception ------------------
TYPE:
System.ArgumentException
MESSAGE:
At least one object must implement IComparable.
SOURCE:
mscorlib
CALL STACK:
at System.Collections.Comparer.Compare(Object a, Object b)
at System.Collections.Generic.ObjectComparer`1.Compare(T x, T y)
at System.Collections.Generic.ArraySortHelper`1.InternalBinarySearch(T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer)
at System.Collections.Generic.ArraySortHelper`1.BinarySearch(T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer)
SYSTEM INFORMATION:
MemoQ version : 7.8.154
OS : Microsoft Windows 8
OS version : 6.2.9200
OS architecture : 64-bit
Visible memory : 4006164
Free memory : 1358928
Processor : Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz
.NET version : v2.0.50727 SP2, v3.0 SP2, v3.5 SP1, v4, v4.0
Topic: Problem opening documents for translation since latest MemoQ2015 update
Poster: Kirsten Bodart
Hi team,
I updated my MemoQ2015 yesterday (I believe) and since then I've been having trouble with opening documents for translation if I switch projects.
Then I get the error message below and MemoQ stops working/crashes. Once I've opened it again, it works fine until I switch projects again. The error message only comes up when I actually open the doc, not the project. Double-clicking the doc to open or clicking the translate button doesn't make a difference.
I first thought it was only the case for docs uploaded before the update, but it's not.
This is the error message:
TYPE:
System.InvalidOperationException
MESSAGE:
Failed to compare two elements in the array.
SOURCE:
mscorlib
CALL STACK:
at System.Collections.Generic.ArraySortHelper`1.BinarySearch(T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer)
at System.Array.BinarySearch[T](T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer)
at System.Collections.Generic.SortedList`2.IndexOfKey(TKey key)
at System.Collections.Generic.SortedList`2.TryGetValue(TKey key, TValue& value)
at MemoQ.Termbase.TBAddin.TBAddinManager.getEnginesForLanguages(LanguagePair lp)
at MemoQ.Termbase.TBAddin.TBAddinManager.doLookup(Object obj)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
------------------ Inner exception ------------------
TYPE:
System.ArgumentException
MESSAGE:
At least one object must implement IComparable.
SOURCE:
mscorlib
CALL STACK:
at System.Collections.Comparer.Compare(Object a, Object b)
at System.Collections.Generic.ObjectComparer`1.Compare(T x, T y)
at System.Collections.Generic.ArraySortHelper`1.InternalBinarySearch(T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer)
at System.Collections.Generic.ArraySortHelper`1.BinarySearch(T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer)
SYSTEM INFORMATION:
MemoQ version : 7.8.154
OS : Microsoft Windows 8
OS version : 6.2.9200
OS architecture : 64-bit
Visible memory : 4006164
Free memory : 1358928
Processor : Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz
.NET version : v2.0.50727 SP2, v3.0 SP2, v3.5 SP1, v4, v4.0