Forum: MemoQ support
Topic: Help needed to solve new import issue
Poster: Claire Fumoleau-Itani
Post title: Thanks for replies + can you please check instructions Kay-Viktor?
Dear Tomas and Kay-Viktor,
Thanks for your replies.
Tomas, I checked Task Manager and I deleted the 3 Winword.exe files I found but it did not change anything.
Kay-Viktor, I followed your instructions but when I entered the name of the file that MemoQ blocked, nothing displayed under "Associated Handles". The "Search Results" was empty. Just to make sure I had done it properly, I entered the names of files I tried to import and the names of new Word files I created from the content of blocked files and the Search Results was still empty...
Can you please check your instructions? I am very interested in pursuing this route.
Many thanks in advance,
Claire
Topic: Help needed to solve new import issue
Poster: Claire Fumoleau-Itani
Post title: Thanks for replies + can you please check instructions Kay-Viktor?
Dear Tomas and Kay-Viktor,
Thanks for your replies.
Tomas, I checked Task Manager and I deleted the 3 Winword.exe files I found but it did not change anything.
Kay-Viktor, I followed your instructions but when I entered the name of the file that MemoQ blocked, nothing displayed under "Associated Handles". The "Search Results" was empty. Just to make sure I had done it properly, I entered the names of files I tried to import and the names of new Word files I created from the content of blocked files and the Search Results was still empty...
Can you please check your instructions? I am very interested in pursuing this route.
Many thanks in advance,
Claire