Forum: MemoQ support
Topic: Invalid memoQ license
Poster: wivel
Post title: Not sure how to solve this
[quote]Tyr returning the license and taking again
Sometimes this works.
Alternatively, check that your installed version of MemoQ is the same as the one you're licensed to use. They are usually not compatible (but different MemoQ versions may be installed on the same PC, complicating matters --- though they cannot be run concurrently!). [/quote]
What do you mean by "returning the license and taking again"?
My license is for version 6.8, the current version is 6.8.57, so that looks fine, I think.
What frustrates me is that I cannot even use the free license or anything. I cannot export the documents or access anything. If I were to reinstall memoQ, then would there be a way to create a backup of translation memory and term bases?
Topic: Invalid memoQ license
Poster: wivel
Post title: Not sure how to solve this
[quote]Tyr returning the license and taking again
Sometimes this works.
Alternatively, check that your installed version of MemoQ is the same as the one you're licensed to use. They are usually not compatible (but different MemoQ versions may be installed on the same PC, complicating matters --- though they cannot be run concurrently!). [/quote]
What do you mean by "returning the license and taking again"?
My license is for version 6.8, the current version is 6.8.57, so that looks fine, I think.
What frustrates me is that I cannot even use the free license or anything. I cannot export the documents or access anything. If I were to reinstall memoQ, then would there be a way to create a backup of translation memory and term bases?