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Exact quote in MemoQ not working | 'month' is

August 31, 2018, 6:23 am
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Forum: MemoQ support
Topic: Exact quote in MemoQ not working
Poster: Stepan Konev
Post title: 'month' is

an exact match surrounded by other characters. Either 's' or space or any other character are equal for the filter search. I.e. technically there is no difference between "month " and "months"— both sets of characters comprise the exact match "month" (where one is followed by char 'space' and the other by char 's'). Filtering is not supposed to work as "Whole words only".
Try searching for "month ", "month.", "month,", "month;", etc.
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memo Q demo version and google translate MT plugin | accesing the Google Translate plugin in memoQ

September 2, 2018, 4:26 am
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Forum: MemoQ support
Topic: memo Q demo version and google translate MT plugin
Poster: Angel Llacuna
Post title: accesing the Google Translate plugin in memoQ

[quote]Dominique Pivard wrote:

.........

There is no need to download a separate plugin (this was only necessary for early 5.x builds): the Google Translate plugin is now included in the standard distribution. You do need to get a valid API key from Google. If you don't have one, see:

[url removed]

Please note that you are going to pay for your Google Translate usage even during your 45-day trial period. This is because Google Translate usage is charged by Google, not by Kilgray.

Also note the Microsoft Translator plugin doesn't work in the current build of memoQ (6.0.55), even if you have valid Microsoft Translator credentials. [/quote]

How I access the Google Translate plugin from inside memoQ 8.4 ?
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(Semi) automatically inserting alphanumerics into target | Regex Tagger

September 2, 2018, 7:43 am
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Forum: MemoQ support
Topic: (Semi) automatically inserting alphanumerics into target
Poster: Anthony Rudd
Post title: Regex Tagger

Have you tried the Regex Tagger?
You can write a simple regex to convert product names, etc. to tags that are converted back to the original when the target file is saved.

[Edited at 2018-09-02 15:56 GMT]
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how to integrate Google Machine Translation into memoQ

September 3, 2018, 5:09 am
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Forum: MemoQ support
Topic: how to integrate Google Machine Translation into memoQ
Poster: Angel Llacuna


how I integrate Google Machine Translation into memoQ 8.4 ?
Please, give me step by step instructions.
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General error when exporting to sdlrpx.

September 3, 2018, 3:03 am
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Forum: MemoQ support
Topic: General error when exporting to sdlrpx.
Poster: Lars Finsen

I have translated a rather big file that I imported into MemoQ 6.2 from a sdlppx. But when exporting I get a general error with "The XML markup is not well formed in row 68. The open tag is missing for a g close tag" in the details. What is going on and is there some way around this? I was able to export bilingual to a memoQ xliff, to a Trados-compatible bilingual doc, and to a two-column rtf. I asked the client to provide a sdlxliff, so I retranslated from the memory, but the same thing happened when I tried to export to the sdlxliff. Row 68 does not refer to the segment number apparently, rather possibly to a working xml file that does not appear in the project folders.
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Remove duplicate TB entries

September 4, 2018, 1:30 am
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Forum: MemoQ support
Topic: Remove duplicate TB entries
Poster: Anthony Rudd

Is the some way of deleting all TB duplicates without processing each duplicate set?
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All font lost after import TWO-column RTF file.

September 4, 2018, 6:59 am
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Forum: MemoQ support
Topic: All font lost after import TWO-column RTF file.
Poster: Jing Nie

I exported the two-column RTF file to check in the MS WORD file. Then I found that when I import the 2-column file back into the MEMOQ.
I have to unclick "Do not update if the source text is different".

After I imported this file I found that all fonts including BOLD, Italic have been lost.

I tried other files , and got the same result.

This problem was found yesterday and I tried to reinstall MEMOQ , but the problem is still there.

If anyone of you meet the same problem before?
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Help needed to solve new import issue

September 4, 2018, 10:05 am
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Forum: MemoQ support
Topic: Help needed to solve new import issue
Poster: Claire Fumoleau-Itani

Hello,
A colleague and I have been translating Word files using MemoQ 2015 (my version) and 2016 (her version) for the same client for one year.
No problem until yesterday (day 1 of new project) when we both started getting this error message:
"MemoQ cannot access the selected file. If it is open in Microsoft Office or another application, please close it and try importing the file again."

This is how we receive the files: we download them from Dropbox, copy and paste them into their relevant folder on our laptops, then import them into MemoQ. Until now we never had any problem working this way.
At our end, we have tried the following to solve the problem:
- We have checked that the files were not open.
- We have asked to receive the files by email in case it was Dropbox-related. It did not change anything.
- We have opened the files, copied and pasted the content into a new Word file and imported them into MemoQ. It worked. But this is not a long-term solution since we usually work on over 150 separate small files in one week.

At the client's end:
- we asked to check whether there were any new authorisations that had been added following 1)change of the client's computer 2)delay in installing Microsoft suite on Mac laptop, hence the client having to save files from Pages to Word format.
- the client said that files transiting from their server are read-only BUT she made sure the files were sent from her laptop directly, not through the server.

She's gone as far as she could at her end, she does not know what else to do - nor do we.
Could someone please help us solve this problem, which is urgent: the biggest bulk of files is landing on our laps tomorrow morning.

Many thanks in advance,
Claire

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Help needed to solve new import issue | Is Microsoft Word running in the background?

September 4, 2018, 10:10 am
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Forum: MemoQ support
Topic: Help needed to solve new import issue
Poster: Tomás Cano Binder, BA, CT
Post title: Is Microsoft Word running in the background?

Maybe a long shot, but nevertheless: Once you save the files onto your laptops, can you see whether there is a Microsoft Word process running in the background without you knowing? You might press Ctrl+Shift+Del and open the Task Manager. If you are not running Word consciously, you might want to see whether you have any Word.exe processes and, if so, cancel it from the Task Manager and try the import.
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Help needed to solve new import issue | The process name should be…

September 4, 2018, 12:26 pm
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Forum: MemoQ support
Topic: Help needed to solve new import issue
Poster: esperantisto
Post title: The process name should be…

[quote]Tomás Cano Binder, BA, CT wrote:

… any Word.exe processes and, if so, cancel it from the Task Manager and try the import. [/quote]

… winword.exe, I think.
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Help needed to solve new import issue | Windows Ressource monitor

September 4, 2018, 1:09 pm
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Forum: MemoQ support
Topic: Help needed to solve new import issue
Poster: Kay-Viktor Stegemann
Post title: Windows Ressource monitor

From the description of the problem, Word might not be the process that is blocking the file, it could be any process. If I understand the original problem correctly, Word was not used here anyway, it was only about copying the files from the email or dropbox to another folder and then starting MemoQ, right?

In Windows, you can use the resource monitor to find out which process blocks a file. Enter "resource monitor" in the Windows search field and start the resource monitor. (I have a German Windows so I can't be sure that I get all the names right, sorry).

In the resource monitor, click the "CPU" tab. You see several lists. Click the checkbox "process" in the top list so that all processes are checked. Then, look below, there is a list "assigned handles" with a search field. Enter the file name (or part of it) of the blocked file in the search field.

Now, in the list "assigned handles" you should see the processes that have opened the file you entered and possibly are blocking it, if this is really the problem. The solution depends on the processes you found. If MemoQ is the only process that has opened the file at this point, the error message you are getting from MemoQ is probably not accurate and the reason is something else within MemoQ; in that case, you should consult the MemoQ support. You could send one of the files to MemoQ support (if permitted) and ask them if they can open it and what is going on.

Good luck!

[Edited at 2018-09-04 20:09 GMT]

[Edited at 2018-09-04 20:11 GMT]
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Help needed to solve new import issue | Thanks for replies + can you please check instructions Kay-Viktor?

September 5, 2018, 6:26 am
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Forum: MemoQ support
Topic: Help needed to solve new import issue
Poster: Claire Fumoleau-Itani
Post title: Thanks for replies + can you please check instructions Kay-Viktor?

Dear Tomas and Kay-Viktor,

Thanks for your replies.
Tomas, I checked Task Manager and I deleted the 3 Winword.exe files I found but it did not change anything.

Kay-Viktor, I followed your instructions but when I entered the name of the file that MemoQ blocked, nothing displayed under "Associated Handles". The "Search Results" was empty. Just to make sure I had done it properly, I entered the names of files I tried to import and the names of new Word files I created from the content of blocked files and the Search Results was still empty...

Can you please check your instructions? I am very interested in pursuing this route.

Many thanks in advance,
Claire

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Help needed to solve new import issue | Step by step ...

September 5, 2018, 7:15 am
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Forum: MemoQ support
Topic: Help needed to solve new import issue
Poster: Kay-Viktor Stegemann
Post title: Step by step ...

Hi Claire,
for checking if you did everything right, let's do it this way: Open Word, type something and save it as "blocktest.docx" in Word. Keep the file open in Word.
Then, start the resource monitor, open the CPU tab, click the "Process" checkbox in the first list and open the "assigned handles" list below, just as described above.
Now, enter "blocktest" into the search field of the list "assigned handles".
After a second, you should see the file "blocktest.docx" with the path in the list, and it should show that this file is currently opened by Winword.

I tried this here and it works. If you did this and you get the same result, we know that the resource monitor works for you and you did it correctly.

Now, try to open/import one of your translation files in MemoQ again and wait until you get the MemoQ error message. Then, leave everything as it is in MemoQ, return to the resource monitor and enter the file name of the import file in the search field.

Two things can happen now: Either you see the import file in the list - in that case you should be able to identify the process that blocks the file.
Or you don't see the import file in the list. In that case, you can be quite sure that the MemoQ error message is misleading, and there is some other reason why the file cannot be imported. In this case you should consult the MemoQ support, as mentioned above, and see if they can reproduce the problem with your import file.

Hope that helps!
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Help needed to solve new import issue | Thanks Kay-Viktor

September 5, 2018, 9:13 am
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Forum: MemoQ support
Topic: Help needed to solve new import issue
Poster: Claire Fumoleau-Itani
Post title: Thanks Kay-Viktor

Dear Kay-Viktor,

Thank you for taking me through each step.
I followed your instructions exactly and no import file appeared under Assigned Handles, which seems to indicate that it is a MemoQ-related issue... which I will have to take to them.

Many thanks, you have been most helpful!
And many thanks for teaching me how to use Resource Monitor! Most useful :-)

Have a nice evening,
Kind regards
Claire
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Saving a segment leads to error message

September 6, 2018, 1:38 am
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Forum: MemoQ support
Topic: Saving a segment leads to error message
Poster: Frits van Ens

Using MemoQ on a Windows 10 computer and high speed internet, I suddenly can not save segments anymore. An error message is displayed.
TYPE:
System.InvalidCastException

MESSAGE:
Unable to cast COM object of type 'System.__ComObject' to interface type 'Word.Application'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{ [phone removed] -0000-C [phone removed] 0046}' failed due to the following error: DLL-bestand is niet geregistreerd. (Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED)).

SOURCE:
MemoQ.MSWordGC

CALL STACK:
at MemoQ.MSWordGC.MSWordPluginDirector.get_WordApp()
at MemoQ.MSWordGC.MSWordPluginDirector.IsLanguageSupported(String langCode)
at MemoQ.TranslationEnvironment.GrammarChecker.GCManager.InitializeEnginesForLanguage(String language)
at MemoQ.TranslationEnvironment.GrammarChecker.GCManager.GetEngineToUse(String language)
at MemoQ.TranslationEnvironment.GrammarChecker.GCManager.IsAnyEngineAvailableForLanguage(String langCode)
at Kilgray.EditBox.EditBoxCore.SendForGrammar(Boolean includesSpelling)
at MemoQ.Translation.TranslationRowControl.readDataFromView()
at MemoQ.Translation.TranslationRowControl.GetQACheckableUnitFromView(TagDefinition tagDefinition, Segment precedingSegment, Segment followingSegment, String contextId)
at MemoQ.Translation.TranslationDocument.RefreshErrorsForRowFast(Int32 gridRowNum, Boolean workFromView, Boolean onlyErrors)
at MemoQ.Translation.TranslationControl.onCopySourceToTarget()
at MemoQ.ApplicationFramework.WindowManager.DispatchCommand(String id, Object param, Boolean forced)
at MemoQ.ApplicationFramework.CommandShortcutManager.HandleKeyDown(Keys keyData)
at MemoQ.ApplicationFramework.KeyboardController.HandleKeyDown(Keys keys, Byte scanCode)
at MemoQ.MainWindow.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.ContainerControl.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.ContainerControl.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.ContainerControl.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.ContainerControl.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.Control.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.TextBoxBase.ProcessCmdKey(Message& msg, Keys keyData)
at System.Windows.Forms.Control.PreProcessMessage(Message& msg)
at System.Windows.Forms.Control.PreProcessControlMessageInternal(Control target, Message& msg)
at System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg)

SYSTEM INFORMATION:
MemoQ version : 7.0.76
OS : Microsoft Windows 10 Home
OS version : 10.0.17134
OS architecture : 64 bits
Visible memory : 8273504
Free memory : 3377412
Processor : Intel(R) Core(TM) i5-3550 CPU @ 3.30GHz
.NET version : v2.0.50727 SP2, v3.0 SP2, v3.5 SP1, v4, v4.0

General error.

Any suggestions?

Thx
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Can`t align two documents

September 6, 2018, 4:22 am
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Forum: MemoQ support
Topic: Can`t align two documents
Poster: Mariya Miroshnychenko

Hi, I am working in MemoQ 8.5 and in a desperate need to align two documents, but while adding the target document I get an error message. What might be a problem?
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Saving a segment leads to error message | Restart MemoQ

September 6, 2018, 8:37 am
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Forum: MemoQ support
Topic: Saving a segment leads to error message
Poster: John Fossey
Post title: Restart MemoQ

Try closing and restarting MemoQ. It usually clears up this sort of problem.
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Saving a segment leads to error message | no result

September 6, 2018, 8:41 am
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Forum: MemoQ support
Topic: Saving a segment leads to error message
Poster: Frits van Ens
Post title: no result

Did that obviously. Also resynchronized. Alas to no avail.
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Can`t align two documents | Word version incompatibility?

September 6, 2018, 2:17 pm
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Forum: MemoQ support
Topic: Can`t align two documents
Poster: Katalin Horváth McClure
Post title: Word version incompatibility?

You did not specify what error you get, and what type of files you re trying to align, but in case you have MS Word files, one thing you can try is to "downsave" the files to an older .doc format, not the newest docx format. It worked for me a few times. To do that, open the file in Word, and use Save As...
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Status bar in Memoq 8.2 missing | What's the solution?

September 13, 2018, 7:39 am
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Forum: MemoQ support
Topic: Status bar in Memoq 8.2 missing
Poster: Ricardo Castaño
Post title: What's the solution?

[quote]James Nixon wrote:

Thanks, have had a response from the software engineers at memoQ and they managed to solve the problem for me. They got me to get rid of a couple of .xml files from the folder, which then brought the status bar back, however now I need to change the layout and colour scheme again, but at least I can see the progress on the status bar! [/quote]

Could you share the solution in detail? I have this missing status bar issue.
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