Failed to compare two elements in the array | Support is dealing with the issue

Forum: MemoQ support
Topic: Failed to compare two elements in the array
Poster: Carl Carter
Post title: Support is dealing with the issue

[quote]Bruno Depascale wrote:

Hi everybody,
I just wanted to ask your help about a really annoying problem.
When I try to edit an already pre-translated segment I get the following error:

TYPE:
System.InvalidOperationException

MESSAGE:
Failed to compare two elements in the array.

SOURCE:
mscorlib

I hope you can help me.
Thank you very much,
Bruno [/quote]

Hi Bruno,

This is an issue that's just been discovered in 6.2.21. See the thread on the memoQ mailing list at Yahoo! here: [url removed]

It seems the problem is specific to the current build, so you did the right thing to revert back to the preceding one until the issue is fixed. This is a wise thing to do whenever a bug appears in a new build and affects your own work.

By the way, it's always a good idea to contact Support at Kilgray directly as well as posting messages here or elsewhere if you keep on getting error messages as they will then be able to gauge how many users are affected by the problem.

Regards

Carl

[Edited at 2013-08-05 12:04 GMT]