Forum: MemoQ support
Topic: memoQ exporting source text even though it's translated
Poster: Dominique Pivard
Post title: Format of original document?
Based on your post, it appears the original file was a Word document. If so, which exact format: DOCX, DOC or RTF? If it was DOCX, you could try to save it as DOC, reimport it in memoQ and retranslate it (should be very fast, since all translations should be in your TM). If it was DOC, save it to DOCX.
If that doesn’t help, contact support and send them the document in question.
Topic: memoQ exporting source text even though it's translated
Poster: Dominique Pivard
Post title: Format of original document?
Based on your post, it appears the original file was a Word document. If so, which exact format: DOCX, DOC or RTF? If it was DOCX, you could try to save it as DOC, reimport it in memoQ and retranslate it (should be very fast, since all translations should be in your TM). If it was DOC, save it to DOCX.
If that doesn’t help, contact support and send them the document in question.